Frequently Asked Questions

Everything you need to know about your MTK shopping experience.

What is the standard shipping time for orders?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

How can I return or exchange an item?

We offer a 30-day return policy. Items must be unworn, unwashed, and have original tags attached. You can initiate a return or exchange through our online portal using your order number.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garments to ensure a perfect fit.

Which payment methods do you accept?

MTK accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.

Are your materials sustainably sourced?

At MTK, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.